Website Sales Policy

PRIVACY POLICY:
“We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.”

SECURITY POLICY:
“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”

REFUND POLICY:
“All sales are final. If you have purchased merchandise and it is defective, we will repair or replace at our discretion. You must contact us for an RMA number within 10 days of delivery. On clothing items exchanges will only be honored on un-used merchandise. Please e-mail [email protected] or call 805 499 9033 with questions or concerns.”

“For seminars and events-we will gladly refund your money if you contact us no later than 14 days prior to event. As events often fill up and we are required to turn people away, no refunds will be accommodated within 14 days of the event. We will issue a credit of 50% towards any future event under these circumstances”

SHIPPING POLICY/DELIVERY POLICY:
“Please be assured that all instock items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.

SHIPPING AND HANDLING COSTS:
We charge actual shipping costs plus 2.95 per $100 purchased on all items -excluding seminars and events
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will
be charged 7.25% sales tax